Customer Reviews
Find out what ChangeNOW customers are saying about our exchange service, from customer testimonials to an analysis of how save and earn money with our crypto swap service.




People are talking
- Igor S
Encountered an issue with my wallet where funds were sent way beyond ChangeNow 1 hour exhanchge window. Contacted their support team and was pleasantly surprised how professional and responsive their team is. Everything was resolved quickly and my funds were received. Can't be more happier, will definitely use them again!!!
- Roger
Their system allows for detection of multichain issues. I accidentally sent Layer2 ETH instead of mainnet and their system automatically picked it up and finished the exchange even tho i made a bad mistake
- AdyCS
KYC was simple, Banxa payment and processing was quick (5 minutes) and overall experience and UI was also very good. Would recommending as it supports the Native SegWit BIP84 LTC wallet addresses.
- TK
I accidentally sent ETH to a PEPE token address, but I was able to get a refund. They also accommodate exchanges if you make a mistake with the deposit amount. In contrast, a swap site called FixedFloat wouldn't process an exchange when I sent the wrong amount, so changenow is much more accommodating and thats why i use changenow for an important swap.
De' Ondre HendersonAwesome reliable pain free experience, definitely using them again.
Arvin FatehiMultiple swap went through cleanly and with low fees
- Sahil
Even while facing technical difficulties, the customer support team was always active and assuring. Kept me calm and delivered on time!
Noahinsanely quick, fast and easy process
- Logan
I accidentally sent CASH to the solana wallet and they refunded me
Charles RutabanzibwaThe app gives the user different currencies to select then exchange them via swapping. The amount to exchange and that to receive is clearly displayed. The time to complete transaction is also given. It takes 3 hours to complete the transaction. However, the wallet address to receive need be entered so the received amount to appear in the wallet. The app is excellent working to the satisfactory maximum
